Global Resources

Developing Gender-sensitive Local Services

Publisher: One World Action
Publication Date: Jun 2000
In many developing countries public services are poor or non-existent for the majority of people, and in others, including European countries, new forms of public service provision, including contracting-out and public-private partnerships are being considered. It is -increasingly- non-governmental organisations (NGOs), community groups and the private sector that have to fill in the gaps in service delivery. And in this sector as a whole, there is relatively little gender analysis of key issues. Gender considerations are usually overlooked in discussions and decisions about service-sector priorities, quality, accessibility, affordability, delivery, or management. This seminar brought together practitioners and policymakers from Africa, Asia, Latin America and the European Union to discuss a number of sector-specific case studies on developing gender sensitive basic services, and to explore the factors which facilitate or obstruct their delivery. A number of strategies emerged to integrate gender concerns into local service delivery including: 1. Increasing gender awareness and sensitivity; building accountability and transparency into service delivery structures; strengthening meaningful participation of those accessing the services; and achieving gender equality and equity in political decision making structures.